Terms of service
Last updated 5 October 2026
This is a starting template. Have it reviewed by a qualified lawyer for the countries where you operate before relying on it.
1. About these terms
These terms apply to your use of TechBide TutorOS ("TutorOS", "the service"), provided by TechBide ("we", "us"). By creating an account you agree to them on behalf of yourself and the tutoring business you register ("your organisation").
2. Your account
You must give accurate information and keep your login details secure. You are responsible for activity under your account and for the users you invite, including tutors, parents and students.
3. Your data
You own the information you put into TutorOS, including student, parent and fee records. You grant us permission to store and process it only to provide the service. You are responsible for having a lawful basis to collect it, including parental consent where required for children's data.
4. Acceptable use
- Do not upload unlawful, harmful or infringing material.
- Do not try to access another organisation's data or disrupt the service.
- Do not resell the service without our written agreement.
5. Plans and payment
Paid plans are billed monthly in advance. You can upgrade, downgrade or cancel at any time; cancellation takes effect at the end of the current billing period. Plan limits are shown on our pricing page and may change with 30 days' notice.
6. Trials
New organisations receive a 14-day trial of Professional features. At the end of the trial you move to your chosen plan or to Free. We do not delete your data because a trial or subscription ends.
7. Availability
We aim to keep TutorOS available at all times but cannot guarantee uninterrupted service. We may carry out maintenance, ideally outside working hours.
8. Ending the service
You may close your account at any time and export your data first. We may suspend accounts that break these terms, after warning you where reasonable.
9. Liability
To the extent allowed by law, our total liability is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect or consequential losses.
10. Changes
We may update these terms and will tell you about material changes by email or in the app.